Frequently Asked Questions
Everything you need to know about our botanical-inspired collections.
What materials are used in The Herbalist apparel?
We prioritize sustainability by using 100% organic cotton, hemp blends, and eco-friendly dyes derived from natural sources to ensure our clothing is as kind to the earth as it is to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How should I care for my naturally dyed garments?
To preserve the vibrancy of natural pigments, we recommend machine washing on a cold, gentle cycle with pH-neutral detergent and hanging to dry out of direct sunlight.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.